This policy outlines how G.S.S. collects, processes, and protects personal data in the course of providing ISO 50001 and Energy Efficiency Act consultancy services. It applies to all visitors, clients, and users of this website.
When you submit an inquiry, request a consultation, or download a resource, we collect the information you provide: your name, email address, phone number, company name, and the content of your message. This data is used solely to respond to your request and to communicate about our services.
Our website automatically collects technical information such as your IP address, browser type, operating system, referring URLs, and pages visited. This data is processed through analytics services to improve site performance and user experience. No personally identifiable information is linked to these analytics records.
We use session cookies to maintain website functionality and persistent cookies for analytics purposes. You may configure your browser to reject cookies, but this may affect certain features of the site. We do not use cookies for advertising or cross-site tracking.
Personal data is processed exclusively for the purposes of responding to your inquiries, providing consultancy services, and complying with legal obligations under the Energy Efficiency Act (Canada) and applicable privacy legislation. The legal basis for processing is your consent (provided through form submission) and our legitimate interest in delivering professional services.
Personal data is stored on secure servers located in Canada. We retain your data only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Inquiry records are retained for a period of 24 months, after which they are securely deleted.
We may share your data with trusted third-party service providers who assist in website hosting, email delivery, and analytics. These processors are contractually bound to protect your data and may not use it for any other purpose. We do not sell, rent, or trade your personal information to third parties.
You have the right to access, correct, delete, or port your personal data. You may also withdraw consent at any time or object to processing. To exercise these rights, contact us using the information below. We will respond to your request within 30 days.
G.S.S. does not make misleading claims, create false urgency, or use fake endorsements. All testimonials and case studies on this site are from real clients. We do not imply official government affiliation or guarantee specific results without documented evidence. Our ownership and contact details are clearly stated on this page.
Privacy Inquiries: For questions about this policy or to exercise your data rights, contact us at 2374 Kelley Island, by phone at 438-443-5101, or via email at info@goldsoulsolutions.com. Last updated: January 2025.